Returns and refunds
How to send a piece back and be refunded.
This page has not been written yet. The final wording must be drafted by the workshop, with a legal adviser where needed — nothing here has been invented.
What this page must cover
- How long you have to change your mind, counted from delivery.
- How to announce a return.
- The condition a piece must come back in.
- Who pays the return postage.
- How long a refund takes and how it is paid.
- Made-to-order or personalised pieces, if there are any.